Moreover, we do not make any distinction between V and B or S, C and Z, and we also change the final sound M for N, etc. We have certain patterns in our pronunciation that are misjudged and sometimes qualified as mistakes by other Spanish speakers like: the omission of final sounds like: S or the omission / aspiration of the sound R when it is in the middle of a word as well as changing the consonant R for L when occurs in the middle of a word or too strong pronunciation of the sound R. The company showed lack of transparency by not specifying the accent and/or dialect they were interesting in within the spectrum of Latin American Spanish, which results on them discriminating certain dialects against others.ģ.Ĝutting down the line of communication by Milly Rivas ( ) by not answering my last email sent last 7th, April, where I kindly commented on some specificities about the way Cubans speak Spanish and also asked for a second chance if possible, represents a complete display of disrespect and lack of customer care.Īs a foreign language teacher and Cuban Spanish speaker, I am aware of the differences between our way of speaking Spanish and the rest of Spanish speaking countries. Since Rosetta Stone has stated that I had errors in my pronunciation, it is totally unprofessional to make that statement without providing a complete feedback about it.Ģ. I believe this email together with all I have been through during this recruitment process have been not only unprofessional, but also disrespectful and discriminatory for the following reasons:ġ. We sincerely thank you for your interest and hope to connect in the future!" "To be candid, our tutor found errors in your pronunciation that could cause an issue with our learners. Curious for the reason why I was not chosen, I requested further details about it and I received the following answer and I quote: I have over four years of work experience, especially working with university students reason why, I applied for the position of Latin American Online Language Tutor.Īfter submitting these videos, I received the notification that I was not selected. I am Cuban, graduated from a pedagogical university (after five years of intense studies) in the field of teaching foreign languages, mainly English. This must be completed in 24 hours to be considered. You will be receiving a separate invite to your email address within the next hour that will include instructions to submit your voice audition to confirm your native fluency. Please note that our learner base is comprised primarily of adults. This is a part-time hourly role that will compensate at $15.00 hourly (We also compensate for your first three weeks of training at $12.00 hourly). Prior to doing so, I wanted to confirm this position requires you to be a native Latin American Spanish speaker. "Thank you for your interest in Rosetta Stone! We are excited to continue our review process for Latin American Spanish Online Language Tutor. After the completion during the same day, I received another email with the specifications about the job position and I quote: On April 3rd, I received the invitation for a digital interview with an estimated duration of 4 minutes. I applied for the position of Latin American Spanish Online Language tutor last March 28th, 2020.
My name is Ernesto Barnes and I would like to file a complaint about Rosetta Stone's recruitment process for tutors, appealing to the company's principles of honesty, transparency and costumer care.